Appointments are scheduled one patient at a time.
It is the office policy not to overbook or schedule several patients at the same time. Dr. Janson values your time. In most instances, you can expect to be seen promptly at your appointed time. It is unusual to be behind schedule, but in the event that this occurs, we will make every effort to keep you informed of the anticipated delay.
In order to keep our office running efficiently and to accommodate other patients waiting for appointments, there will be a charge for broken or cancelled appointments with less than 24 hours/business day notice. The office is open Tuesday through Thursday from 9 am to 5 pm. Patients are scheduled from 9 am to 5 pm Tuesday through Thursday. We don't provide emergency services outside of our business hours.
Patient Resources //
Questions about your bill //
What billing or insurance information will I receive?
We don't accept any insurance, only Medicare. We will give you a bill you can submit to your insurance, but you are still responsible to pay up front.
How long will it take to get things settled with the insurance company?
We don't take insurance assignment and it's up to the patient's responsibility to proceed and follow up with their insurance carrier.
Why am I getting bills from physicians?
We will try to make an accurate as possible statement to determine what the costs will be at your visit, but sometimes treatment will take longer or necessary unexpected items and/or procedures couldn't be determined beforehand.
I received a notice that my insurance company has paid on my bill— but I can't understand how they calculated their payment amount. Do you know?
There are thousands of different insurance plans and each one has their own customary fee calculation. If you have paid us and your insurance has paid us, too, by mistake we will reimburse you the difference.
We now provide Care Credit financing:
Care Credit has many payment options to spread the payments out over several months to years. Apply on our web-site by clicking the button on the right on this page
Making an orthotic for a patient with Haglunds deformity bi-lateral with heel spur.